Shipping Policy

At Bale Moya, we are committed to delivering your products in a timely manner. Our shipping services are currently available exclusively within the United States.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates and Delivery Estimates

We strive to ship your order as quickly as possible. Shipping times may vary, but we aim to ship your items within 7-14 business days from the date of your order. Please note that delivery delays can occasionally occur.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Bale Moya is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

General Information

Shipping Carriers: We use the following carriers to deliver our orders: [Insert Carriers e.g., USPS, UPS, FedEx].
Order Tracking: You can track your order using the tracking information provided in your shipment confirmation email.

Contact Us

If you have any questions about this shipping policy or the delivery of your order, please contact us at:

Email: info@thebalemoya.com